Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MRLeonardtown, MDCustomer since Jul 2012
“The mailings are just the right amount to let me know when due dates are about to occur and then when due. The personnel are perfectly friendly and professional. The offices are well organized and kept. I can’t think of anything that I would give less than a perfect score to. I haven’t had to file any claims since I have been a customer yet, but for my experience with the company, I would expect they handle working with customers just as professional.”
- BHCockeysville, MDCustomer since May 2010
“Great service and saved me some money!”
- PLAnonymous, California, MDCustomer since Jun 2008
“Cost of coverage is great, and so far, tree Simms’ staff have been extremely helpful with any questions.”
- JCAnonymous, Lexington Park, MDCustomer since Jul 2004
“Simms provides the personal touch when you need service, not a long digital phone menu system, you speak with a person immediately.
The staff is very responsive to customer questions. For example, we recently needed a proof of auto insurance card for driving in Canada. One phone call to Simms and the card was in the mail. ”
- JSAnonymous, Valley Lee, MDCustomer since Mar 2003
“I have been a loyal, happy Simms Insurance customer since 1989. The Simms and Doug are awesome to work with. Chrissy was my very first agent and I miss her everyday!”
- GMAnonymous, Hollywood, MDCustomer since Dec 2010
“I have been a customer for years ! you are always available when needed. when I was in an accident you guys took care of everything”
- RMLusby, MDCustomer since Nov 2004
“Friendly corteous service and great support whenever I need it!”
- JKLeonardtown, MDCustomer since Aug 2017
“customer service made we feel welcome as a person instead of as a number.”
- JSAnonymous, Mechanicsville, MDCustomer since Jul 2004
“1. You have been responsive to my inquiries and requested changes.
2. You have provided accurate information and helpful guidance.
3 Your representatives have always been courteous and congenial.” - LJHollywood, MDCustomer since Dec 2000
“Simms Insurance has treated my family and me extremely well over many years. As near as I can tell their rates (Erie) have been very competitive. And yes, we have had to make claims. They have handled them quickly and professionally. There was a time when between three of us there were enough freak fender benders that our rates were raised. But it was only for a limited time (either 2 or 3 years, I don’t remember) and the increase was reasonable.”
- KMAnonymous, Hollywood, MDCustomer since Dec 2011
“Tremendous customer service and someone is always available when we need them.
Every person we have delt with has responded to all of our needs in a very prompt fashion.
” - JMAnonymous, Hollywood, MDCustomer since Nov 2009
“Made a claim this past summer on our Sunsetter Awning. I submitted the company quote to the Simms adjuster. A few days later, the company said it did not include labor. I contacted the adjuster and all was taken care of quickly. Thanks for the great service.”
- TMAnonymous, California, MDCustomer since Dec 2000
“Very helpful staff great rates Thanks Tim”
- DHAnonymous, Hughesville, MDCustomer since May 2008
“Everything ”
- RBHollywood, MDCustomer since Dec 2008
“You answer our calls promptly. Always professional, very helpful especially when one has an accident and need advice and service.”